Everything You Need to Know
Frequently asked questions
Our FAQs address common questions, helping you find simple answers related to orders, delivery, and choosing the right fragrance. We're here to make your experience smooth and informed. If you have more questions, feel free to reach out.
1
How long does delivery take?
Orders are usually delivered within 3–5 business days, depending on your location.
2
Are all perfumes alcohol-free?
Yes, all Icon Perfumes are 100% alcohol-free and skin safe.
3
Can I return or exchange a product?
Yes, you can request a return or exchange within 7 days of delivery.
4
How can I track my order?
You’ll receive a tracking link via SMS and email once your order is shipped.
5
Do you offer bulk or retailer discounts?
Yes, we offer special pricing for bulk and retail partners. Contact us for details.